FOLLOW THESE SIX STEPS TO CLEAR YOUR CARGO
STEP 1: COLLECT YOUR DOCUMENTS
Collect your Order or Bill of Lading from your shipping agent, freight forwarder or customs broker.
STEP 2: GO TO THE KINGPORT BUILDING OR KINGPORT WAREHOUSE COMPLEX WITH DOCUMENTS AND PAY CHARGES
Take these documents (your Order or Bill of Lading) along with valid identification and TRN to the Kingston Wharves Head Office at the Kingport Building (Third Street – Newport West) or the Kingport Warehouse Complex – KWC (47 Second Street – Newport West) to pay the handling and storage charges due. You will receive a customer service number.
If your cargo is located at our Berth 5 or Berth 6 Warehouses, KWL charges are to be paid at the Kingport Building; charges for cargo located at the Kingport Warehouse Complex can be paid upon arrival to KWC.
Any ONE of the following forms of identification is acceptable – National ID; Drivers’ License or Passport.) Please be reminded that there will be a security check at the entrance.
STEP 3: PROCEED TO CUSTOMS MANIFEST
Take all of your documents to the Customs Manifest office for documents check and processing. At this point the Customs Officer will match your documents against the information submitted to Jamaica Customs. Your documents will then be validated with a Customs Stamp, if everything is in order.
If you have a major amendment that cannot be handled by the Customs Officer or KWL Warehouse Supervisor, you will directed by the Customs Officer regarding further assistance. Once completed, please return to the KWL Customer Service Desk with the amended documents.
STEP 4: GO TO WAREHOUSE
There are three (3) possible warehouse locations where your cargo can be stored: KWC, Berth 5 or Berth 6. The specific location of your item/s should be printed on your documents. Go to the identified warehouse with your validated documents. Your documents will be reviewed.
Listen for your customer service number and directions to the Customs Inspection Area.
STEP 5: CUSTOMS INSPECTION AND PAYMENT OF DUTY
A Customs Officer will inspect your items. You will be told how much duty is to be paid and directed to a Customs Cashier. Please remember to collect the Customs Release from the Customs Cashier.
STEP 6: COLLECT GATE PASS, COLLECT CARGO AND EXIT
You must collect a gate pass at the Gate Pass Office in order for your transportation to gain access through the Main Gate. Present your documents to the Security Officer for inspection at the Warehouse where your barrel is located and sign to acknowledge receipt of goods. Collect your barrel and head to the exit gate with your transportation. You are all done!
Thank you for making it Kingston Wharves Limited.